Help Center
When will my credit score be affected if I can't pay?

Providence does not report to any credit reporting bureaus.

If you are having trouble paying your bill, Providence offers financial assistance. Learn more about financial assistance by visiting providence.org/FinancialHelp or speak with a Financial Counselor at 1-855-229-6466, Monday-Friday, 8am-6pm PST.

Providence also offers flexible interest-free payment plan options, which can be set up in your billing portal. To do so:

  1. Return to your billing portal (by closing this tab and returning to the screen you were just on)
  2. Log in to your account. Instructions available here.
  3. Click “create payment plan” to configure a new plan
  4. Continue following on-screen directions
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If you have more questions, one of our support representatives is here to help.
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Speak with a representative over the phone, Mon to Fri 8AM to 5PM PST.